Quality and Safety

The University of Minnesota Department of Neurosurgery established the Quality and Safety Program in 2014 as part of its Vision 2033 plan. Our overarching vision states:

Neurosurgery patients in Minnesota receive the safest and best care in the nation. The University of Minnesota is a destination for comprehensive, collaborative, patient-centered care of the most complex neurosurgical diseases. Through research and education, we lead the discovery of new neurosurgical knowledge and improvement of patient care throughout the world.

As stated, safe high-quality clinical care provides the foundation for our vision and we are committed to developing a neurosurgical program that will pave the way in quality and safety for neurosurgical patients in Minnesota.

The University of Minnesota Department of Neurosurgery Quality and Safety Team involves a group of neurosurgery faculty, residents, nurses, and staff, working closely with the University of Minnesota Quality Department to achieve the highest standard of quality and safety. We use metrics to drive improvement and track progress. For many quality markers, we have aligned ourselves with our parent institutional goals of excellence in execution, implementation and outcomes. For example, our three-year goal in leading the nation in performance on mortality and readmissions includes achieving 50th percentile in the first year, 75th percentile in the second year, and 90th percentile in the third year.

UHC LogoTo track our progress, we have carefully chosen key quantifiable metrics that we feel are markers of quality and safety. Data chosen are those thought to be most clinically relevant, that are accurate and from a reliable source, and which are collected in an identical manner from neurosurgical departments at comparable academic institutions. These metrics are carefully measured monthly from our University of Minnesota Hospitals, as well as comparably from the top 33 academic neurosurgical programs in the nation. We use the most accurate and powerful available databases, including University HealthSystem Consortium (UHC) and Crimson™. UHC provides a scoring and ranking model for academic medical centers (UHC scorecard), while Crimson is a provider of specific quality, safety and efficiency measures.

Each month, we compare and benchmark ourselves to these top academic neurosurgical programs by presenting and critically scrutinizing the data in our monthly three-hour Neurosurgery Quality and Safety Update conference. During this meeting, which includes neurosurgical faculty, residents and students, we review many dashboards showing where we stand compared to other top programs, discuss pertinent problem areas in detail, and formulate plans to improve our metrics. We also review relevant morbidity and mortality cases from the prior month from our four major hospitals — University of Minnesota Medical Center, Hennepin County Medical Center, University of Minnesota Masonic Children’s Hospital, and the Minneapolis Veterans Affairs Medical Center. Our residents take turns presenting and updating the group as part of their Resident Quality Improvement Education.

Areas chosen for quality improvement focus are based on several factors including:

  1. Our standing compared to national standards
  2. Clinical impact for our patient population
  3. Improvements that are in alignment with our institution
  4. Areas for which we have a reliable method to measure, track progress, and compare to other institutions
  5. Measures that can improve our hospital grading and ranking.

Our Quality and Safety program continues to grow and expand. If you have any questions, please contact Daniel Guillaume, MS, MD, at dguillau@umn.edu